The number of complaints received by the Financial Ombudsman Service climbed by more than 40% in the last three months of 2024.

The FCA confirmed this week that its requirement for regulated firms to have ‘Consumer Duty Champions’ has been axed.

Retirement sales at Aviva jumped by a third last year to £9.4bn, up from £7.1bn in 2023, the company said in its annual results published today.

The Pensions Policy Institute (PPI) has warned policymakers and the pensions industry to adapt to help gen Z’s retirement prospects which will be hit by their ‘unique’ financial pressures.

Simple defined contribution pension transfers took an average of 10.5 days to complete last year, according to new data.