Exclusive new blog from John Moret: Service must improve
According to a recent survey conducted by Liberty SIPP almost two-thirds of financial advisers believe that high levels of service are the most important factor when selecting a Sipp provider.
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Last modified on Tuesday, 05 November 2013 15:52
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Monday, 14 October 2013 09:45
posted by Martin Tilley
From a Providers point of view, there is often a gulf between what the Provider thiks the client wants and what they actually do. We have used Investors In Customers, an external accreditation firm that surveys the clients anonymously and from which you can receive genuine feedback. From this, action can be taken and service improved.
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