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Moret calls on FCA for customer care measurement mechanism
Industry veteran John Moret has called on the Financial Conduct Authority (FCA) to offer greater clarity on measurement mechanisms to aid customer care performance monitoring and benchmarking.
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AJ Bell adds deputy CEO role in reshuffle
Platform and SIPP provider AJ Bell has promoted CFO Michael Summersgill to the newly-created role of deputy chief executive officer.
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Earnings data piles pressure on Chancellor over triple lock
Average earnings data published this morning by the Office for National Statistics (ONS) has highlighted the difficult decision faced by the Chancellor this autumn when deciding on State Pension rates for April 2022.
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4m under-40s misunderstand pension risk
Around 4m savers under the age of 40 could be losing out on investment returns because they think a medium risk pension will produce the strongest returns for their pension.
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Most IFAs say lower ESG returns an 'acceptable risk'
More than 9 in 10 IFAs are willing to accept that ESG-focused funds and investments may produce lower returns than non-ESG funds - but believe this is an acceptable downside risk, a new study has revealed.
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