It is now two years since new pension transfer regulations were brought in to help the fight against fraudsters. The new rules give pension scheme trustees the power to stop transfers if they think the member is at risk of being scammed.

Overall, the changes have been positive. Previously SSASs were often the pension vehicle of choice for criminals and tightening up the controls on the employment link here has been helpful.

However, there have been a few stumbling blocks along the way, and some delays when transferring to even the most straightforward SIPPs.

One of the biggest issues is that the regulations state that if the receiving scheme includes any overseas investments, then an amber flag is present.

And an amber flag means the trustees of the ceding scheme should send the member off to MoneyHelper for a safeguarding appointment before a statutory right to transfer exists.

It’s fair to say that DWP had underestimated the number of referrals MoneyHelper were going to get. Although things have calmed down a bit now, there was a period when the wait for an appointment was over two months.

The Pensions Ombudsman (TPO) has just released its first decision on the transfer regulations and unsurprisingly the case related to overseas investments.

The complaint was based on the fact the trustees had forced the member to go to MoneyHelper due to these investments, and as a result of the delay this caused, the member’s transfer value was reduced.

In the case concerned, the only overseas investments held by the receiving scheme were about as vanilla as it gets: global funds run by FCA-authorised and regulated UK based fund managers. Hardly high-risk investments. And guidance issued in July 2022 by The Pension Regulator (TPR) states:

“The specific concern here is not whether the investment is in, for example, a global equity fund but whether the investment is in assets or funds where there is a lax, or non-existent, regulatory environment or in jurisdictions which allow opaque corporate structures.”

However, TPO rejected the complaint on the basis that the trustees of the ceding scheme had not acted unreasonably in referring the member to MoneyHelper, as they were following regulations. Interestingly though, the Ombudsman noted in his ruling “it appears the wording of the Transfer Regulations and intended practical application may not be aligned.”

So, what does this mean for SIPPs?

Virtually all SIPPs allow investments in global funds. Thankfully, most ceding schemes are taking a pragmatic approach, as the rules do allow schemes to use their discretion and allow the transfers through where due diligence has been carried out and there is a low risk of a scam.

However, under the current rules there will still be some trustees who insist on a referral and the TPO decision has just backed up the fact they are entitled to do so.

Following their review of how the regulations are working, DWP is currently looking at amending the rules. Let’s hope that they come up with some wording to more closely align the regulations with their intentions.  

Lisa Webster is senior technical consultant at AJ Bell. She is an economics graduate with over 15 years’ experience in financial services. Prior to joining AJ Bell in May 2014 she spent nine years working in senior technical and consultancy roles at a major SIPP and SSAS provider. She is part of the AJ Bell Technical Team.  Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Twitter: @lisasippster