Displaying items by tag: complaints
Wednesday, 22 July 2020 12:45
FCA and other regulators to update complaints scheme
The FCA, PRA and Bank of England are consulting on an updated Complaints Scheme to make it simpler and more "user friendly."
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Wednesday, 03 June 2020 10:53
Fall in percentage of SIPP complaints upheld
The Financial Ombudsman Service has reported a drop in the 'complaint upheld' rate for SIPPs from 61% in 2018/19 to 52% in 2019/20.
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Thursday, 16 April 2020 16:18
Cost of resolving decumulation complaints rises - FCA
Complaints about regulated firms topped 6m in the second half of 2019, according to data published by the FCA today.
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Tuesday, 30 April 2019 08:58
FSCS warns SIPP complaints are pushing up levy
A rising number of SIPP complaints is creating upward pressure on the Financial Services Compensation Scheme levy, the body has warned.
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Thursday, 18 April 2019 12:22
New FCA data shows 5% drop in complaints
FCA figures have shown a fall in the number of complaints about regulated firms.
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Wednesday, 06 February 2019 16:07
More SIPP complaints being upheld than those about PPI
The Financial Ombudsman has reported a rise in the number of SIPP complaints it upheld in its third quarter to 59% in the period from Oct to December.
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Monday, 29 October 2018 11:24
FCA reveals jump in complaints to over 4 million
FCA data showed an increase in the number of complaints about regulated firms, with more than four million complaints during the first half of 2018.
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Wednesday, 22 August 2018 13:01
Nearly 60% of SIPP complaints upheld by FOS as cases increase
The percentage of complaints about SIPPs upheld by the Financial Ombudsman Scheme rose sharply in the spring as the number of new complaints about SIPPs also rose sharply.
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Wednesday, 30 May 2018 11:15
FOS data shows 37% surge in SIPP complaints
Complaints about SIPPs to the Financial Ombudsman rose by 37% over the past 12 months but complaints about IFAs fell steeply at the same time, according to FOS data released today.
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Thursday, 01 March 2018 12:50
Claire Trott: Please take me back to A-day
We are coming up to 12 years since the introduction of pension simplification and although it seemed at the time not to solve or simplify much I would go back to that day in a heartbeat.
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